General Terms and Conditions of Sale J&P Travel BV

RIGHT OF RENUNCIATION

At the request of the traveler, the execution of the contract shall begin immediately and the necessary reservations and confirmations shall be made immediately. In application of Art. 80 § 4.1° of the Commercial Practices Act and its implementing decrees, the following applies: the consumer does NOT have the right to abandon the purchase.

I.General Conditions of Sale

1. General

The order form/travel confirmation/invoice will in all cases be deemed the written confirmation of the booked trip. The agreement will only come into effect after this written confirmation and this is subject to changes regarding rates, departure and arrival times, etc. J&P travel is not responsible for the necessary identity documents such as travel passports, visas, etc. which must be requested by the traveler. Neither is J&P Travel responsible for the necessary vaccinations etc. Any costs that may arise as a result of incorrect information on the invoice signed by the Customer or order form completed via the website will be borne solely by the Customer.

2. Payment

In case of non-payment of the balance, J&P Travel reserves the right not to deliver the travel documents. Indeed, the non-payment of the balance will be considered a breach of contract by the traveler in accordance with the Law of November 21, 2017 on the sale of package travel, linked travel arrangements and travel services. The deposit remains acquired for J&P Travel and in case of cancellation by the traveler, the expenses must be paid in full by the traveler. In the event of non-payment on the due date, the price will be increased by an indemnity of 10% with a minimum of 62 euros and this by operation of law without any notice of default being required. In addition and also without any notice of default being required, interest of 1% per month will be due. Each month started will be considered a full month.

3. Dispute Resolution

Both parties agree and acknowledge that the place of performance of the contract is the registered office of the seller. They declare and acknowledge that all disputes relating to this order form/travel confirmation/invoice are subject to Belgian law and in accordance with art. 624, 2° Ger Wb. Disputes must be submitted to the Courts of Mechelen.

4. Guarantee Fund

J&P Travel is a member of the Guarantee Fund. This can be invoked by the client in the event of financial insolvency.

5. Personal data

In accordance with the provisions of the European privacy legislation (GDPR) protecting personal privacy with respect to the processing of personal data: Personal identification data are processed by J&P Travel with the intention of providing the services for which the customer has registered with J&P travel. In addition, J&P Travel will also use this data to offer the customer information on other J&P Travel products and services that may be of interest to the customer. J&P Travel will use the customer’s personal data exclusively for the above mentioned purposes. J&P Travel will not disclose, sell, rent or exchange personal data with other organizations or entities except to companies acting as data processors and acting on behalf of and under the control of J&P Travel. It may also if you have been notified in advance and expressly agree to it, or if otherwise required by law. The customer has the right to access, limit and, if necessary, request rectification of erroneous data. In addition, the customer may object to the future processing of his personal data for direct marketing purposes. You can easily do so by emailing info@jptravel.be or writing to J&P Travel, Ladderstraat 10, 3620 Lanaken, Belgium. With each electronic newsletter, the customer is given the opportunity to unsubscribe. The Taous Tours/ J&P Travel website contains links to other websites not operated by J&P Travel. J&P Travel is therefore not liable for the privacy
practices of those websites.

6. Special Terms of Sale

The following special conditions of sale take precedence over the general conditions of sale.

II.Special conditions of sale

1. Price

The agreed price is fixed, all taxes are included except airport taxes payable locally, subject to an increase in exchange rates, tariffs and/or taxes of the carriers. If the increase in the agreed price exceeds 8%, the traveler may, within eight days following notification to him, cancel the contract. In this case, the traveler is only entitled to a refund of the amounts already paid. This refund will be made within the month. If VAT and/or other government-imposed taxes change before the trip begins, the overall price will be adjusted accordingly.

2. Payment

Advance

When registering for a trip, a deposit must be paid immediately; 30% of the total sum. Finally, this amount will also appear on the order form. Registration within the month before departure requires immediate payment of the full trip price.

Balance

Unless otherwise agreed upon on the order form/travel confirmation/invoice, the traveler must pay the balance no later than 1 month before departure

3. Corona

If the trip can no longer take place because of Corona (closed borders for any Belgian or Dutch citizen, travel ban to destination country or general quarantine obligations for vaccinated persons in destination country), we always offer the option to reschedule or cancel the trip free of charge. Please note that in many countries you must be fully vaccinated to enter for the time being, not being vaccinated is never a valid reason for cancellation. If you yourself are sick shortly before departure (including Corona), it is the cancellation insurance that reimburses the trip. It is your responsibility to provide cancellation insurance or not. We remind you that as a traveler you are always responsible for ensuring that you meet the health and entry requirements of the countries you are traveling to and have the necessary required travel documents. Given the rapidly evolving nature of the pandemic, some countries may impose additional regulations, tests and/or certifications shortly before departure. J&P Travel cannot accept liability for any consequences or additional costs involved.

III Special sales conditions J&P Travel as a reseller

1. Price

The prices listed are set by the transport companies or tour operators and remain valid while stocks of the product in question last. Offers and prices communicated verbally by J&P Travel remain subject to change at all times.

2. Cancellation and modification by transportation company or tour operator or Hotel

If for any reason one or more transport companies or tour operators or hotels decide to cancel or change all or part of the trip,J&P Travel will only be obliged to refund all or part of the trip if it has itself obtained reimbursement from the transport companies or tour operators or the hotel. Under no circumstances will J&P Travel be liable to pay any compensation. If a hotel is cancelled, J&P Travel will do look for an equivalent solution.

3. Cancellation and modification by the traveler

1. In case of cancellation, the contractually stipulated fees must be paid by the traveler in any case, even if the cancellation is due to chance or force majeure.

2. For specific cancellation and change fees, please refer to the specific terms and conditions associated with your fare.

3. J&P Travel charges a flat administrative fee in the event of change and/or cancellation.