Privacy Policy

The protection of your personal data is very important to us. In this privacy statement we explain how we collect and use your personal data.

1. Why do we process your personal data?

When you provide us with personal data, we may process it for the purposes described below.

1.1 To answer your questions or communicate with you

We process your personal data when you contact us via our online contact forms.

We process your name, title, (business) contact details (including your e-mail address, telephone number, name of your company) and any other information that you provide to us in the free input field of the contact form.

We process this information with your consent. You can revoke this permission at any time.

1.2 For surveys or other (marketing) communication

We process your personal data to send you surveys about our products or services, to send you marketing communications or to keep you informed about events, special offers, products and services of Taous Tours Morocco. We may create profiles and analyze your interaction with us. In this way we learn about your interests and we can tailor our communication to your personal interests.

We process your name, address, date of birth (only if you have voluntarily provided that information to us), your email address and other topics that you have actively and voluntarily shared with us.

We process this information with your consent. You can revoke this permission at any time.

1.3 For the development and improvement of products and services

We process aggregated personal data for various business purposes of Taous Tours Morocco, such as developing new products and services, expanding, improving or adapting websites, apps and other digital channels, identifying usage trends, determining the effectiveness of our advertising campaigns and conducting and expanding our business.

Where possible, we use aggregated data. Sometimes we process personal data such as your name, your e-mail address, your IP address, your gender, your place of residence, the numbers of your zip code and other information that is mentioned in this statement or that you have provided to us in some other way.

We process this information for our legitimate business purposes.

1.4 For the technical and functional management of the app or website

When you use our services, we may automatically collect certain information from your device. We process your personal data to help you find information quickly and easily and to improve access to and functionality of this website, app or other digital channel.

The information we collect automatically may include information such as your IP address, device type, unique device identification numbers, browser type, your geographic location (for example, the country or city of your location) and other technical information. We may also collect information about how your device interacts with our service, including web pages accessed and links clicked.

By collecting this information, we gain a better understanding of the users of our services, where they come from and which topics they find interesting. We use this information for our own internal analytical purposes, to improve the quality and relevance of our services, to improve products and services, and to develop new features and functionality.

We process this information for our legitimate business purposes, in other words to better understand how our customers interact with our websites.

1.5 When you create an account with us, to manage your account

At your request, we can create a personal account for you to facilitate the purchase process for you.

We may process your name, a valid email address and any other information we request. We also process your screen name, your position and your login details.

We process this information with your consent. You can revoke this permission at any time.

1.6 When you purchase products through our webshop, to process your order and manage our customer relationship

We use personal data to process your purchase and to deliver your order, to report the status of your order and to contact you about the transaction.

For this purpose, we process your name and address, contact details such as your telephone number or email address, your credit card or other payment details, which will be processed by a PCI-certified supplier, your agreement to our applicable terms and conditions and whether or not you agree to our want to receive the newsletter. We also process information about what you have purchased from us

1.7 When you participate in contests, events, competitions, promotions and/or games of chance, to manage your participation

With your permission, we may send you emails with promotions and invitations to participate in contests, events, competitions or lottery draws. If you choose to participate in one of these activities, we need your personal data to organize this.

If you participate in one of these activities, we need your personal data to disclose whether you have won, to award prizes and to measure the response to contests, events, competitions, promotions and/or lottery draws.

We process this information with your consent. You can revoke this permission at any time.

1.8  To comply with laws and legal obligations and to protect the property and interests of Taous Tours Morocco

We will process your personal data to the extent appropriate or necessary (a) under applicable law, including laws outside your country of residence and including, for example, laws governing due diligence, money laundering, terrorist financing and other crimes; (b) to comply with legal obligations; (c) to comply with requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions and other applicable policies; (e) to protect our operations; (f) to protect our rights, privacy, safety or property and/or that of you or others; and (g) so that we can pursue legal remedies or mitigate damage caused to us.

If necessary, we may process your name, your contact details, your correspondence with Taous Tours Morocco, your use of any of our products and/or services and any other information mentioned in this statement or that you otherwise provide to us, if necessary for one of the purposes mentioned in the previous paragraph.

We may process this information for our legitimate business purposes.

2. Cookies and Similar Tracking Technology

We use cookies and similar tracking technology to collect and use personal information about you, including, subject to your consent, the ability to serve ads based on your personal interests. For more information about the types of cookies we use, why we use them and how you can change cookie settings, please refer to our cookie policy.

3. With whom do we share your personal data?

We may share your personal data with:

Our group companies and third party service providers who provide data processing services to us (for example, to support the provision of our services, to provide features for our services, or to help improve the security of our services) or who otherwise process personal data for purposes that described in this privacy statement or that we disclose to you when we collect your personal information. To ensure that your personal data is properly protected, Taous Tours Morocco has implemented the Taous Tours Morocco Binding Corporate Rules that ensure that each legal entity of Taous Tours Morocco applies the same level of protection to personal data. We have also agreed technical, organizational and contractual measures (data processing agreements) with external suppliers to ensure that your personal data is only processed for the purposes described above and to ensure that the data is properly secured;
any competent law enforcement agency, regulatory agency, government agency, court or other third party with whom we believe we need to share information: (i) as part of any applicable law or regulation; (ii) to exercise, establish or defend our legal rights; or (iii) to protect your vital interests or those of anyone else;
an actual or potential purchaser (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business, provided we inform the purchaser that it may only use your personal data for the purposes set out in described in this privacy statement; and
other persons for whom you have given permission or instructed our suppliers to disclose your information.

4. Where do we store your personal data?

Your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws in your country (and may be less protective in some cases).

Our servers are located in the European Economic Area, but our group companies and third-party suppliers operate worldwide. This means that when we process your personal data, we may process it in any of these countries, under the conditions set out in the paragraph below.

Countries outside the European Economic Area do not always have strict data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy and that we comply with applicable legal requirements to ensure adequate protection of your information. We will ensure that if your data is transferred to another country, it is still adequately protected under Taous Tours Morocco’s own privacy rules for the data of customers, suppliers and business partners or under contractual agreements with third parties. This may include the European Commission’s standard contractual clauses for the transfer of personal information, which require the recipient of the personal information to protect the data they process under European Union data protection law. We may also transfer or share your personal data with our third party suppliers, professional advisors and others as we deem necessary to administer the services and operate our business.

5. How do we protect your personal data?

We use appropriate technical and organizational measures to protect the personal information we collect and process about you. The measures we take are designed to provide a level of protection appropriate to the risk of processing your personal data.

We have implemented a security policy that protects against unauthorized access. Data on our secure pages is encrypted using SSL technology. Your browser may indicate if the page is safe (and you should check this). It is possible to configure your browser to warn you when you first open a secure page on the website.

All your data sent over the internet is encrypted at all times. SSL is special software that automatically encrypts data that you send through our secure pages. Our server then reads the data with a private key. This means that your data, be it your bank card, credit card or other personal information, is converted into a code that can only be deciphered with the private key or password. All parts of services that require you to enter personal data are secured.

If we have provided you with login details (or if you have chosen login details yourself) that allow you to access certain parts of our services (such as usernames and passwords), it is your responsibility to keep these secret.

The transmission of information over the Internet can never be completely secure. While we will make reasonable efforts to protect your personal information, we cannot guarantee the security of any personal information you share online. You accept the inherent security risks of using the Internet and we cannot be held liable for any breach of security unless we have failed to comply with applicable law and in that case only within the limits set out in relevant terms and conditions.

6. How long do we keep personal data?

We will retain personal information we collect about you for as long as we have a legitimate reason to do so (for example, to provide you with a service you have requested or to comply with any applicable legal, tax or accounting requirements).

When we no longer have a legitimate reason to process your personal data, we will delete it or make it anonymous. If this is not possible (for example because your personal data is stored in backup archives), we will store your personal data securely and exclude it from further processing until deletion is possible.

7. What requests can you make with regard to your personal data?

You have the following rights with regard to your personal data:

You have the right to access your personal data, you have the right to correct and update your personal data and you may request that your personal data be deleted. In addition, you may object to the processing of your personal data, ask us

to restrict the processing of your personal data or submit a request to transfer your personal data. You can exercise these rights by contacting us using the contact details below.
You have the right to unsubscribe from marketing communications we send you at any time. You can exercise this right by clicking the unsubscribe or unsubscribe link in the emails we send you. If you would like to unsubscribe from other forms of advertising, please contact us using the contact details below.
Likewise, if we have collected and processed your personal data with your consent, you can withdraw this consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted before you withdraw your consent. Moreover, withdrawing your consent does not affect the processing of your personal data that takes place on legal grounds other than your consent.
Although we prefer that you contact us first if you have a complaint, you have the right to lodge a complaint with a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals seeking to exercise their data protection rights under applicable data protection laws.

8. Links to other websites and social media

Our services may contain links to and from the services of our partner networks, advertisers, affiliates and members of our corporate group. If you follow a link to any of these services, please note that these services have their own privacy policies/terms of use and that we cannot accept any responsibility or liability for these services. Please check their privacy statements before providing any personal information to them.

We also offer the option to create an account with us through your social network account (such as Facebook or Google). This will save you time when creating your account, as your login details will be imported from your social network account. Please note that when you use this ‘social media login’ option, we may receive certain information from the social network such as your name, age, location, preferences, occupation and other information from your public profile. This information is not requested by us, but is provided by the social network through the social media signup option. When you use the social media sign-up option, we will only import the information needed to create your account with us. When we receive other information through the social network, we will delete it. After you have created your account, you have the option to supplement it with information that you want to share with us.

9. Can persons under the age of 16 provide personal data?

Persons under the age of 16 may only provide us with personal data if they have written permission to do so from one of their parents or a legal guardian who has read this privacy statement.

10. How to contact us

If you have any questions or concerns about our use of your personal data, please contact us using the following information:

Email: Info@taous-tours.com

DR Inzbyaten Tarmigte, Ouarzazate

ICE : 002695783000040